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Refund Policy

90-Day Money-Back Guarantee

We want you to feel confident from the very first wash. That's why every order is covered by our 90-day money-back guarantee.

How it works

If you are not completely satisfied with your Scent Reset bar for any reason, contact us within 90 days of delivery and we will refund the full price of your product, even if the bar has been opened and used.

How to request a refund

Email us at curceyes@outlook.fr with your order number and a few words about your experience. Your feedback helps us improve. We will reply within 48 hours on business days with the next steps.

Damaged, defective or incorrect items

If your order arrives damaged, defective or incorrect, contact us with your order number and a photo of the item. We will send a free replacement or issue a full refund, whichever you prefer. You will not need to send the item back.

Refund processing

Approved refunds are issued to your original payment method within 5 to 10 business days. Your bank may need additional time to post the refund to your account.

Need help?

Please reach out to us before opening a dispute with your bank. We answer every message and resolve most issues within 48 hours.

SOUARE COMPANY LLC (CURCEYES)
30 N Gould St, Ste N, Sheridan, WY 82801, USA
Phone: +33 6 28 70 55 06
Email: curceyes@outlook.fr